Our privacy policy.
Legal
This policy explains how Qualikor Ltd collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how Qualikor Ltd collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Who We Are
Qualikor Ltd ("Qualikor", "we", "us", or "our") is a company registered in England and Wales. We provide enterprise-grade test automation services delivered as a subscription — designing, building, running, and maintaining automated testing for engineering teams.
Qualikor is the data controller for personal data collected through our website at www.qualikor.com and in the course of providing our services. If you have any questions about this policy or how we handle your data, please contact us at privacy@qualikor.com.
Qualikor Ltd ("Qualikor", "we", "us", or "our") is a company registered in England and Wales. We provide enterprise-grade test automation services delivered as a subscription — designing, building, running, and maintaining automated testing for engineering teams.
Qualikor is the data controller for personal data collected through our website at www.qualikor.com and in the course of providing our services. If you have any questions about this policy or how we handle your data, please contact us at privacy@qualikor.com.
Information We Collect
Information We Collect
We collect personal data in the following ways:
Information you provide to us
- Name, job title, and company name when you book a demo or contact us
- Business email address and phone number submitted via contact or demo booking forms
- Messages and enquiries submitted through our website
- Information exchanged during sales calls, onboarding, and service delivery
Information we collect automatically
- IP address and approximate geolocation
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Interaction data collected via cookies and analytics tools
Information from third parties
- Business contact information from LinkedIn or other professional platforms where you engage with us publicly
- Information provided by integration partners or referral sources
We collect personal data in the following ways:
Information you provide to us
- Name, job title, and company name when you book a demo or contact us
- Business email address and phone number submitted via contact or demo booking forms
- Messages and enquiries submitted through our website
- Information exchanged during sales calls, onboarding, and service delivery
Information we collect automatically
- IP address and approximate geolocation
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Interaction data collected via cookies and analytics tools
Information from third parties
- Business contact information from LinkedIn or other professional platforms where you engage with us publicly
- Information provided by integration partners or referral sources
How We Use Your Information
How We Use Your Information
PURPOSE
DESCRIPTION
Service Delivery
To provide, manage, and improve our test automation subscription services
Demo & Sales
To respond to demo requests, conduct discovery calls, and send relevant service information
Communications
To send service updates, reports, and operational notices related to your account
Marketing
To send newsletters, case studies, and promotional content where you have given consent or we have a legitimate interest
Analytics
To understand how our website is used and to improve user experience
Legal Compliance
To meet our obligations under applicable laws and respond to lawful requests
Legal Basis for Processing
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
- Contract performance — processing necessary to provide services you have subscribed to or enquired about
- Legitimate interests — processing for marketing to business contacts, website analytics, and improving our services, where these interests are not overridden by your rights
- Consent — where we have explicitly asked for and received your consent, such as for marketing emails or non-essential cookies
- Legal obligation — where we are required to process data to comply with applicable law
Under UK GDPR, we rely on the following legal bases to process your personal data:
- Contract performance — processing necessary to provide services you have subscribed to or enquired about
- Legitimate interests — processing for marketing to business contacts, website analytics, and improving our services, where these interests are not overridden by your rights
- Consent — where we have explicitly asked for and received your consent, such as for marketing emails or non-essential cookies
- Legal obligation — where we are required to process data to comply with applicable law
Sharing Your Information
Sharing Your Information
We do not sell your personal data. We may share it with the following categories of third parties:
- Service providers — including CRM platforms, email marketing tools, cloud infrastructure, and analytics providers who process data on our behalf under data processing agreements
- Professional advisers — such as lawyers, accountants, and auditors, where required
- Regulators and authorities — where required by law or in response to lawful requests from public authorities
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity
All third-party processors are required to handle your data in accordance with UK GDPR and our instructions.
We do not sell your personal data. We may share it with the following categories of third parties:
- Service providers — including CRM platforms, email marketing tools, cloud infrastructure, and analytics providers who process data on our behalf under data processing agreements
- Professional advisers — such as lawyers, accountants, and auditors, where required
- Regulators and authorities — where required by law or in response to lawful requests from public authorities
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity
All third-party processors are required to handle your data in accordance with UK GDPR and our instructions.
Cookies
Cookies
Our website uses cookies and similar tracking technologies. Cookies are small files stored on your device that help us provide a better experience.
CATEGORY
PURPOSE
BASIS
Essential
Essential
Site functionality and security
Site functionality and security
Necessary
Necessary
Analytics
Analytics
Understanding site usage and visitor behaviour
Understanding site usage and visitor behaviour
Consent
Consent
Marketing
Marketing
Tracking visits for targeted advertising and retargeting
Tracking visits for targeted advertising and retargeting
Consent
Consent
Data Retention
Data Retention
We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Our general retention periods are:
- Customer and contract data: for the duration of the contract and up to 7 years thereafter for legal and tax purposes
- Marketing and prospect data: up to 3 years from last meaningful contact, unless you withdraw consent earlier
- Website analytics data: up to 26 months from collection
- Enquiry and demo request data: up to 2 years if no contract is formed
When data is no longer required, it is securely deleted or anonymised.
We retain personal data only as long as necessary for the purpose it was collected, or as required by law. Our general retention periods are:
- Customer and contract data: for the duration of the contract and up to 7 years thereafter for legal and tax purposes
- Marketing and prospect data: up to 3 years from last meaningful contact, unless you withdraw consent earlier
- Website analytics data: up to 26 months from collection
- Enquiry and demo request data: up to 2 years if no contract is formed
When data is no longer required, it is securely deleted or anonymised.
Your Rights
Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your data where it is no longer necessary or you withdraw consent
- Restriction — request that we limit how we use your data in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests, including direct marketing
- Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing
To exercise any of these rights, contact us at privacy@qualikor.com. We will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Under UK GDPR, you have the following rights in relation to your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate or incomplete data
- Erasure — request deletion of your data where it is no longer necessary or you withdraw consent
- Restriction — request that we limit how we use your data in certain circumstances
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests, including direct marketing
- Withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing
To exercise any of these rights, contact us at privacy@qualikor.com. We will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
International Transfers
International Transfers
Qualikor operates globally and some of our service providers may process data outside of the UK or European Economic Area (EEA). Where we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Transfers to countries with an adequacy decision from the UK government
- Standard Contractual Clauses (SCCs) approved for use under UK GDPR
- Other legally recognised transfer mechanisms under UK data protection law
Qualikor operates globally and some of our service providers may process data outside of the UK or European Economic Area (EEA). Where we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Transfers to countries with an adequacy decision from the UK government
- Standard Contractual Clauses (SCCs) approved for use under UK GDPR
- Other legally recognised transfer mechanisms under UK data protection law
Security
Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These measures include:
- Encryption of data in transit using TLS
- Access controls and role-based permissions for internal systems
- Regular security reviews and vulnerability assessments
- Staff training on data protection obligations
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, inform affected individuals without undue delay.
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These measures include:
- Encryption of data in transit using TLS
- Access controls and role-based permissions for internal systems
- Regular security reviews and vulnerability assessments
- Staff training on data protection obligations
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, inform affected individuals without undue delay.
Security
Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These measures include:
- Encryption of data in transit using TLS
- Access controls and role-based permissions for internal systems
- Regular security reviews and vulnerability assessments
- Staff training on data protection obligations
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, inform affected individuals without undue delay.
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These measures include:
- Encryption of data in transit using TLS
- Access controls and role-based permissions for internal systems
- Regular security reviews and vulnerability assessments
- Staff training on data protection obligations
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and, where required, inform affected individuals without undue delay.
Children's Privacy
Children's Privacy
Our services are directed solely at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has submitted personal data to us, we will delete it promptly.
Our services are directed solely at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has submitted personal data to us, we will delete it promptly.
Changes To This Policy
Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Where changes are significant, we may notify you directly by email if we hold your contact details.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Where changes are significant, we may notify you directly by email if we hold your contact details.
Contact Us
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Qualikor Ltd
Email: privacy@qualikor.com
Website: www.qualikor.com
We aim to respond to all data protection enquiries within 30 calendar days.